Frequently Asked Questions
Everything you need to know about shopping authentic luxury vintage from Tokyo.
Are all items sold on AMORE Vintage Tokyo authentic?
Yes, absolute authenticity is our guarantee. Every item is rigorously inspected and authenticated by our team of in-house experts before being listed for sale. We are a licensed antique dealer under the Tokyo Metropolitan Public Safety Commission.
What is the condition of the vintage items?
As we specialize in pre-owned luxury, items range from 'Unused' to 'Fair' condition. Detailed descriptions and high-resolution photographs of any wear or imperfections are provided on each product page to ensure transparency.
Do you ship internationally?
Yes, we offer worldwide shipping via premium couriers such as DHL and FedEx. Please note that international orders may be subject to local import duties and taxes, which are the responsibility of the recipient.
What is your return policy?
Due to the unique nature of vintage luxury goods, all sales are generally final. We only accept returns if the item was significantly misrepresented or if an error occurred during fulfillment. Please contact our support team within 48 hours of delivery if there is an issue.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are processed in Japanese Yen (JPY) and converted by your bank at the current exchange rate.
Can I request more photos of a specific item?
Certainly. If you require additional angles or specific details of an item, please contact us via our website form or Instagram DM with the product SKU, and our team will be happy to assist you.